FY 23 Approved Budget Book

ADMINISTRATION - DIVISION OF PROPERTY MANAGEMENT OBJECTIVE & PERFORMANCE MEASURES Department Goal To balance the interests, goals, and budget of the County Government when acquiring, managing, and utilizing real property as well as being responsible and equitable to the citizens of Harford County. Department Objective To acquire, lease, and utilize real property in a fair and cost effective manner to promote increased public confidence and quality of life. To improve customer service to clients by performing more effectively and efficiently while adhering to local, state and federal guidelines. . County Goal(s) Supported III. Fiscal Balance and Efficiency, Investing in Education, Building Economic Vitality, and Strengthening Our Community.

Measure

Actual 2020

Actual 2021

Budget 2022 Estimated 2023

Input: Dollars allocated Number of staff

$224,843

$237,545

$253,941

$279,405

3

3

3

3

Output: Number of Real Property actions Efficiency: Cost per Real Property action

220

236

260

300

$1,022

$1,007

$977

$931

Service Quality: Average percent rated by clients

88%

92%

95%

95%

Outcome: Reduction in cost per action

N/A

$15.47

$29.85

$45.35

*New performance measure created in FY 20

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