FY 23 Approved Budget Book

DEPARTMENT OF COMMUNITY SERVICES - HUMAN RELATIONS & MEDIATION OBJECTIVE & PERFORMANCE MEASURES Department Goal Strengthen community outreach and awareness Department Objective To increase outreach to the public making them aware of available services County Goal(s) Supported III. Strengthen Our Communities

Measure

Actual 2020

Actual 2021

Actual 2022 Estimated 2023

Input: Grants and sponsorships to finance initiatives

$100,000

$70,000

$70,000

$70,000

Staff

6

4

3

3

Output: Timely, within 10 days of receipt, respond to Human Relations inquiries/complaints Successfully implement/expand two Human Relations/ Volunteer Harford initiatives

10

10

10

10

8

3

3

3

Successfully implement/expand two Reentry initiatives

2

1

2

2

Increase mediation referrals by 10%

209

190

237

250

Outcome: Increased awareness of human relations and mediation services, etc.

3,100

3,100

3,100

4,000

Enhance the depth of current community partnerships

20

20

20

20

Explanation and Analysis of Performance Measures Reduced number of contractors and Ameri Corps based on grant funding. Human Relations initiatives include Commission Meetings, Celebration of Cultures, Fair Housing Education, Choose Civility, Community Conversations. Conflict Resolution Training. Volunteer initiatives include Harford's Most Beautiful, Day of Service, EOC Hotline, Project Homeless Connect.. Reentry initiatives includes Second Chance Job Fair, Reentry Mediations.

367