FY 23 Approved Budget Book

OFFICE OF GOVERNMENTAL AND COMMUNITY RELATIONS OBJECTIVES & PERFORMANCE MEASURES

Department Goal Communication with the public and maintain positive and effective relationships with governing bodies, other public entities, and the public. Department Objective By focusing on outreach, adapting to stakeholder's needs and feedback, and keeping them informed, we will further the county administration's goals of responsiveness transparency and efficiency.

County Goal(s) Supported Strengthening our communities

Measure

Actual 2020

Actual 2021

Budget 2022 Estimated 2023

Input:

Staff

N/A N/A

5

5

5

Funding

$597,158

$783,837

$869,529

Output:

24 hours response for customer inquiries Same day response for media inquiries

N/A N/A

3,635

3,500

3,500

143

125

125

Outcome:

Customer Service Satisfaction Surveys Avg unique visitor to County website

N/A N/A

75% 40%

80% 45%

80% 45%

388