FY 24 APPROVED OPERATING BUDGET

Harford County Department of Planning & Zoning FY 2024 Performance Measure Report

Vision: Harford County Government serves with the highest levels of professionalism, collaboration, and innovation in public service. Mission: To govern with integrity, competency, and efficiency, improving the quality of life for all Harford countians Alignment to Countywide Strategic Goals Honest Government - Doing what is right on behalf of the citizens we serve. Fiscal Responsibility - Managing taxpayer funds responsibly, efficiently, and effectively; governing within our means. Strong Families - Building & maintaining public infrastructure and facilities; promoting open space and protecting our environment. Public Safety - Preparing for emergencies, deploying first responders on-time to every part of our County, mitigating disasters, and supporting law enforcement Excellence in Education - Investing in the classroom; focusing on student achievement; creating quality employment and intern opportunities Economic Prosperity - Attracting and retaining high quality business and meaningful jobs.

Performance Measures

Actual FY22 Actual FY23 Estimate FY24 Change 525 621 650

1 - Number of new Zoning Enforcement cases

7 - Acres of land preserved under Agricultural Preservation efforts 5 - Number of written requests for information (Development Review and Permits) 6 - Average number of days to respond to written requests 2 - Average number of days to respond to new Zoning Enforcement cases 3 - Number of new Board of Appeals applications received 4 - Number of Pre-Application meetings held

2.5

1.5

2

NEW NEW

22

19

21

103

91

97

306

341

345

3.3

5.5

4

NEW

3,778

2,010

2,900

Performance Measure 1: Number of new Zoning Enforcement cases ABOUT THIS MEASURE:

This measure tracks the number of new code cases opened by Zoning Enforcement in the fiscal year.

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK:

Tracking the number of complaints is important to ensure we have the required resources needed to meet the goal of beginning an investigation within 4 days of receiving the inquiry. We track the number of complaints alongside the number of days to respond.

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE:

New code cases are based on citizen and agency complaints. Contributing factors to vegetation complaints include season and weather (i.e. dry weather=fewer complaints).

75