FY 24 APPROVED OPERATING BUDGET

Harford County Department of Public Works Water & Sewer FY 2024 Performance Measure Report

Vision: Harford County Government serves with the highest levels of professionalism, collaboration, and innovation in public service. Mission: To govern with integrity, competency, and efficiency, improving the quality of life for all Harford countians Alignment to Countywide Strategic Goals Honest Government - Doing what is right on behalf of the citizens we serve. Fiscal Responsibility - Managing taxpayer funds responsibly, efficiently, and effectively; governing within our means. Strong Families - Building & maintaining public infrastructure and facilities; promoting open space and protecting our environment. Public Safety - Preparing for emergencies, deploying first responders on-time to every part of our County, mitigating disasters, and supporting law enforcement Excellence in Education - Investing in the classroom; focusing on student achievement; creating quality employment and intern opportunities Economic Prosperity - Attracting and retaining high quality business and meaningful jobs.

3 - Average produced drinking water turbidity 4 - Average nitrogen concentration achieved in treated wastewater 5 - Sanitary Sewer Overflows (SSO) per 100 miles sewer line 2 - Cost per million gallons of wastewater treated Performance Measures 1 - Cost per million gallons of drinking water produced

Actual FY 22 Actual FY 23 Estimate FY 24 Change $1,773 $2,998 $2,892 $3,852 $4,721 $4,193 0.045 ntu 0.039 ntu 0.041 ntu 2.3 2.1 2.3 0.4 1.0 1.4

Performance Measure 1: Cost per million gallons of drinking water produced ABOUT THIS MEASURE:

This measure presents a macro view of the unit cost of producing drinking water. Actual costs come from the Workday Report after audited Annual Comprehensive Financial Report is completed, and estimated costs come from the FY24 Operating Budget. Actual total water produced comes from plant operating records, and estimated water produced comes from planning projections. FY2023 - cost is estimated since audited number are not available; water produced is available as of 6.26.23

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK:

It is important to track water production costs to identify areas for cost avoidance or savings, and to ensure fair valued services for our customers. We are identifying and pursuing opportunities to avoid costs or save through process innovation and smart procurement.

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE:

Market factors drive the costs of materials and services required to produce drinking water. Development in our service area contributes to a rising numbers of customers, while customer preferences affect their water use.

Performance Measure 2: Cost per million gallons of wastewater treated

98