FY 25 Harford County Approved Operating Budget

Harford County Department of Emergency Services EMS Division FY 2025 Performance Measure Report

Vision: Harford County Government serves with the highest levels of professionalism, collaboration, and innovation in public service. Mission: To govern with integrity, competency, and efficiency, improving the quality of life for all Harford countians Alignment to Countywide Strategic Goals Honest Government - Doing what is right on behalf of the citizens we serve. Fiscal Responsibility - Managing taxpayer funds responsibly, efficiently, and effectively; governing within our Strong Families - Building & maintaining public infrastructure and facilities; promoting open space and protecting our environment. Public Safety - Preparing for emergencies, deploying first responders on-time to every part of our County, mitigating disasters, and supporting law enforcement Excellence in Education - Investing in the classroom; focusing on student achievement; creating quality employment and intern opportunities

Economic Prosperity - Attracting and retaining high quality business and meaningful jobs.

Performance Measures

Actual FY 23 Actual FY 24 Estimate FY 25 Change 118 147 147

1 - Monitoring Retention Rates of Employees

2 - Response Rates of EMS units

1:32

1:13

1:13

3 - Tracking Supply Usage

$158,786

$661,307

$680,000

Performance Measure 1: Monitoring Retention Rates of Employees ABOUT THIS MEASURE:

Monitor retention rates of employees.

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK: Ensure a minimum staffing level of two clinicians per unit along with management staff. Our turnover rate helps by forecasting hiring personnel in the years to come.

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE:

Turn over rates give us guidance on mainatianing/hiring of personnel. Along with improving our daily operations to ensure employees succeed at DES.

Performance Measure 2: Response Rates of EMS units ABOUT THIS MEASURE:

Response rates of EMS units.

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK: NFPA requires a EMS unit to respond in a specific amount of time after dispatch

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE: Crews have to maintain a mininum response time 24/7/365

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