FY 26 Approved Operating Budget

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK: Track the number of events and staffing to plan for future years events FACTORS CONTRIBUTING TO CURRENT PERFORMANCE: The end of COVID will continue to increase opportunities for events and training Performance Measure 3: Number of individuals contacted or trained ABOUT THIS MEASURE: Number of individuals who were reached with training or events

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK:

Helps ensure we have appropriate educational materials and staffing for future training classes and events

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE: Starting to see increased attendance again since reduced COVID cases

Performance Measure 4: Number of staff hours to provide internal supplemental or external training ABOUT THIS MEASURE:

Number of staff hours to provide supplemental internal or external training

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK: Track number of staff and hours needed for both required training and other training. FACTORS CONTRIBUTING TO CURRENT PERFORMANCE: Helps ensure we have adequate staffing to meet future training needs. Performance Measure 5: Number of staff hours per event ABOUT THIS MEASURE:

Number of staff hours per event

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK: Tracking the number of staff and hours helps plan for future events.

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE:

Ensure adequate staff are assigned to efficiently cover an event. We want to avoid over or under staffing.

Performance Measure 6: Number of 9-1-1 calls to the 9-1-1 Center ABOUT THIS MEASURE:

Number of 9-1-1 calls to the 9-1-1 Center.

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK:

We track these statistics for the MD 9-1-1 Board

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE:

We also use this statistical information for staffing reviews and possible funding requests.

Performance Measure 7: Ratio of individuals trained to staff hours ABOUT THIS MEASURE:

Ratio of individuals trained per staff hours

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK:

We track the staff needed to train as some trainings have minimum and maximum staff to trainee ratios.

We use this information to meet our yearly training requirements for our dispatchers and certifications. FACTORS CONTRIBUTING TO CURRENT PERFORMANCE:

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