FY 25 Harford County Approved Operating Budget

Harford County Department of Housing & Community Services Office on Aging FY 2025 Performance Measure Report

Vision: Harford County Government serves with the highest levels of professionalism, collaboration, and innovation in public service. Mission: To govern with integrity, competency, and efficiency, improving the quality of life for all Harford countians Alignment to Countywide Strategic Goals Honest Government - Doing what is right on behalf of the citizens we serve. Fiscal Responsibility - Managing taxpayer funds responsibly, efficiently, and effectively; governing within our means. Strong Families - Building & maintaining public infrastructure and facilities; promoting open space and protecting our environment. Public Safety - Preparing for emergencies, deploying first responders on-time to every part of our County, mitigating disasters, and supporting law enforcement Excellence in Education - Investing in the classroom; focusing on student achievement; creating quality employment and intern opportunities

Economic Prosperity - Attracting and retaining high quality business and meaningful jobs.

Performance Measures

Actual FY 23 Actual FY 24 Estimate FY 25 Change $1,950,051 $2,083,741 $2,043,954 79,543 81,141 84,014

1 - Funds from grants utilized 2 - Number of responses to requests for senior services 3 - Implement Apricot software system to manage client records, track data and complete reports.

Full implementation

N/A

Ongoing

Performance Measure 1: Funds from grants utilized

ABOUT THIS MEASURE:

This measure reflects our grant allocated funding that allows us to expand upon what received funding from the County can accomplish.

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK:

These funds support case management, guardianship, center operations, senior care services and many other aspects of our agency's services and operations including our new wellness and nutrition programs.

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE:

Funding is at a slightly lower level due to a one time allocation to our Senior Care Program by our state agency. We have not been made aware as to whether the funds will be allocated again or at what level.

Performance Measure 2: Number of responses to requests for senior services ABOUT THIS MEASURE: This number reflects the volume of requests for assistance we receive from the community.

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK:

Every call and email request must be triaged and referred to the appropriate staff person or agency.

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE:

Numerous factors contribute to an increase in requests includIng increasing demographics and economic hardship.

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