FY 25 Harford County Approved Operating Budget

Performance Measure 2: Number of Harford County Public School buildings on the County VoIP system

ABOUT THIS MEASURE:

This measure tracks the number of HCPS buildings connected to the County VoIP system.

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK:

Migrating HCPS buildings off aging voice mail systems to HCG VoIP system to reduce cost and increase operational efficiencies.

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE:

Funding, equipment availability, and having required technical resources available to support the project.

Performance Measure 3: Additional Miles of HMAN fiber installed

ABOUT THIS MEASURE:

This measure tracks the miles of fibers installed for the HMAN and rural broadband expansion projects.

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK:

Connecting additional County buildings to HMAN and building fiber infrastructure for rural broadband.

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE: Access Agreements, supply chains and weather could delay construction schedules.

Performance Measure 4: Number of aging applications/software to be replaced/upgraded

ABOUT THIS MEASURE:

This measure tracks the number of aging applications/software that must be replaced/upgraded.

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK: Providing users access to the latest software technology, features, and functionality.

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE:

Having technical resources and project management to ensure successful completion of projects.

Performance Measure 5: Technology refresh cycle of replacement in years (Departments, GIS, HMAN)

ABOUT THIS MEASURE:

This measure tracks the age of technology to ensure a schedule is maintained to refresh aging hardware and software.

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK:

This measure tracks the Technology refresh schedule to ensure the County is utilizing the latest technology. (Departments, GIS, HMAN).

FACTORS CONTRIBUTING TO CURRENT PERFORMANCE: Supply chain is a factor contributing to performance.

Performance Measure 6: Improve Cyber Security Posture

ABOUT THIS MEASURE:

This measure tracks the cyber security posture of the County.

WHAT IS BEING DONE AND WHY IT IS IMPORTANT TO TRACK:

Adding security software, features, functionality, and services to protect the data and IT infrastructure. FACTORS CONTRIBUTING TO CURRENT PERFORMANCE: The number of bad actors, frequency of attacks, increase in complexity of attacks, and educating employees are factors contributing to performance.

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